Welcome to Modish Shoe! These Terms and Conditions govern your use of our website (modishshoe.com) and your purchase of our premium footwear. By accessing our site and making purchases, you agree to comply with these terms. Please read them carefully.

1. Our Brand & Customer Commitment

Modish Shoe specializes in stylish, comfortable footwear including flats, loafers, heels, mules, clogs, sandals, sneakers, and wedges. We cater to fashion-conscious individuals who value both style and comfort in their footwear choices.

Our Commitment: We’re dedicated to providing premium quality footwear with transparent policies and exceptional customer service throughout your shopping experience.

2. User Responsibilities

By using our website and services, you agree to:

  • Provide accurate, current, and complete information when creating an account or making purchases
  • Use the website only for lawful purposes
  • Not reproduce, duplicate, or resell our products without authorization
  • Comply with all applicable laws and regulations regarding online purchases
  • Be responsible for maintaining the confidentiality of your account credentials

3. Products & Services

3.1 Product Descriptions

We make every effort to display our products accurately, including colors, materials, and sizes. However, slight variations may occur due to monitor settings and photography limitations.

3.2 Availability

All products are subject to availability. We reserve the right to limit quantities and discontinue products without notice.

3.3 Age Restrictions

You must be at least 18 years old or have parental consent to make purchases through our website.

4. Orders & Payment

4.1 Order Acceptance

Your order represents an offer to purchase which we accept by sending an order confirmation email. We reserve the right to refuse any order for any reason.

4.2 Pricing

All prices are in USD and exclude applicable taxes and duties. We reserve the right to adjust prices at any time, but changes won’t affect confirmed orders.

4.3 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Payment is processed at the time of order placement.

5. Shipping Policy

5.1 Processing Time

Orders are processed within 1-2 business days (excluding weekends and holidays).

5.2 Shipping Options

  • Standard Shipping ($12.95 USD): Via DHL or FedEx, delivered in 10-15 business days after dispatch
  • Free Shipping: For orders over $50 USD via EMS, delivered in 15-25 business days after dispatch

5.3 Delivery Areas

We ship worldwide except to certain Asian countries and remote areas. International customers are responsible for any customs duties, taxes, or import fees.

5.4 Delivery Issues

If you experience significant delivery delays (beyond the estimated timeframe), please contact us at [email protected].

6. Returns & Exchanges

6.1 Eligibility

To qualify for a return or exchange:

  • Request must be made within 15 days of receiving your order
  • Items must be unworn, in original condition with all tags attached
  • Original packaging must be included
  • Proof of purchase is required
  • For hygiene reasons, we cannot accept returns on sandals if the protective sole cover has been removed

6.2 Return Process

  1. Contact us at [email protected] with your order number and return details
  2. Wait for our approval (response within 24-48 hours)
  3. Pack items securely with all original packaging and tags
  4. Ship to: Modish Shoe Returns, 4525 West Frier Dr, Glendale, US 85301

6.3 Refunds

  • Processed within 3-5 business days after we receive and inspect your return
  • Issued to your original payment method
  • Original shipping fees are non-refundable
  • Customers are responsible for return shipping costs unless the return is due to our error

6.4 Damaged or Defective Items

Contact us immediately at [email protected] with photos of the issue. We’ll arrange for a free return and expedited replacement.

7. Intellectual Property

All content on this website (images, text, logos, designs) is the property of Modish Shoe and protected by intellectual property laws. Unauthorized use is strictly prohibited.

8. Limitation of Liability

Modish Shoe shall not be liable for:

  • Any indirect, incidental, or consequential damages arising from product use or website access
  • Delays or failures in performance due to circumstances beyond our reasonable control
  • Any customs duties, taxes, or import fees imposed on international orders

9. Privacy Policy

Your privacy is important to us. Please review our separate Privacy Policy for details on how we collect, use, and protect your personal information.

10. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of the site constitutes acceptance of the modified terms.

11. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Arizona, USA.

12. Contact Us

For any questions about these Terms and Conditions, please contact us at:

Modish Shoe
4525 West Frier Dr
Glendale, US 85301
Email: [email protected]

Thank you for choosing Modish Shoe – where style meets comfort in every step.